Are you experiencing trouble with Sagepay Error Code 4020? It can be frustrating when trying to make an online payment or complete a transaction, only to encounter unexpected errors. But don’t worry – this blog post will guide you through the process of resolving Sagepay Error Code 4020 and provide helpful tips on how to prevent it from happening again in the future. So let’s dive into the world of Sagepay and get your transactions back on track!

Sagepay Error 4020: What Is It?

Sagepay Error 4020 is a common error that occurs during online transactions. It indicates that there’s an issue with the data provided for authentication purposes, which can prevent the payment from being processed successfully.

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The error message usually states “4020 : Information received from an Invalid IP address”. This means that Sagepay has detected suspicious activity coming from your network or device’s IP address and has blocked it to protect against fraud.

This type of error can be frustrating as it prevents you from completing your transaction and may cause delays in receiving goods or services. However, it’s important to note that Sagepay takes security seriously and is doing their best to protect both merchants and customers alike.

Fortunately, resolving this issue is relatively simple – by following some basic steps outlined in the next section, you should be able to get back on track quickly.

How to Resolve Sagepay Error 4020

  • Sagepay Error 4020 can be frustrating, but the good news is that there are steps you can take to resolve it. First, check your account settings and make sure that they match with Sagepay’s requirements. This includes ensuring that your IP address and domain name are correct.
  • Next, verify that your SSL certificate is up-to-date and properly installed on your website. If you’re not sure how to do this, contact your hosting provider or web developer for assistance.
  • Another potential cause of Sagepay Error 4020 is a mismatch in currency codes between Sagepay and your website. Make sure that these codes are identical on both ends.
  • You may also want to try clearing your browser cookies and cache before attempting another transaction through Sagepay.
  • If none of these solutions work, reach out to Sagepay customer support for further assistance in resolving the error code 4020 issue. Remember to provide as much detail about the error message as possible when contacting them for help. Find more- Generate 1099 Misc Form from Sage 300 ERP

Tips to Avoid Sagepay Error 4020 in the Future

  • To avoid Sagepay Error 4020 in the future, there are a few precautions that you can take. Firstly, make sure to keep your software and systems up-to-date with the latest versions as outdated versions may cause problems during transactions.
  • Another important step is to have secure servers and networks. Ensure that all data transmitted during payment processes is encrypted using SSL (Secure Socket Layer) technology. This will protect sensitive customer information from being intercepted by hackers or other malicious entities.
  • It’s also essential to ensure that your payment gateway has adequate resources available for processing payments. Overloading the system with too many transactions at once can lead to errors such as Sagepay Error 4020 due to exceeding transaction limits.
  • It’s crucial to work closely with your payment provider and understand their policies regarding transaction limits and security measures. By following best practices recommended by them, you’ll be able to minimize the likelihood of encountering any issues while accepting card payments online.
  • In summary, staying updated on software versions, ensuring secure networks and servers along with working collaboratively with providers can go a long way in avoiding Sagepay Error Code 4020 in the future!


To conclude, Sagepay Error Code 4020 can be a frustrating issue to encounter when processing payments. However, by following the steps outlined above, you can quickly resolve this error and get back to accepting transactions from your customers.  You can also connect with Experts for more information by calling (800) 964-3096

Remember that prevention is always better than cure. Take precautions such as enabling fraud screening tools and keeping your software up to date in order to avoid encountering Sagepay Error Code 4020 in the future. By being proactive and staying informed about potential errors like this one, you can ensure that your online business runs smoothly and efficiently. With these tips at hand, there’s no need for any major setbacks or complications caused by Sagepay Error Code 4020! Also find- Sage Accpac Installation

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